My iPhone screen is not responsive

Quick overview:

My iPhone screen is not responsive

There are several possible causes of an unresponsive iPhone screen. One of the most common causes is a software issue, which can occur due to a glitch in the operating system or a corrupted app.

Other possible causes include physical damage to the screen or internal components, water damage, or a faulty touchscreen controller.

If your iPhone has been dropped or exposed to moisture, it may have suffered physical damage that is affecting the touchscreen's ability to respond to your touch.

In this case, you may need to repair or replace your iPhone.

Another possible cause of an unresponsive iPhone screen is a faulty touchscreen controller.

This component is responsible for translating your touch inputs into digital signals that your iPhone can understand. If the controller is damaged or malfunctioning, it can cause the touchscreen to stop responding.

Sometimes, an unresponsive iPhone screen may be caused by a software issue, such as a corrupted app or a glitch in the operating system.

These issues can often be resolved by restarting your iPhone or updating to the latest version of iOS. However, if the problem persists, you may need to restore your iPhone to its factory settings or seek help from Apple Support.

In summary, several possible causes of an unresponsive iPhone screen include physical damage, water damage, a faulty touchscreen controller, and software issues. It's essential to identify the root cause of the problem to determine the best course of action for fixing it.


If your iPhone screen is not responding, it can be a frustrating experience. However, there are a few DIY steps that you can take to try and fix the issue before seeking professional help. Here's a step-by-step guide on how to troubleshoot and potentially fix an unresponsive iPhone screen:

Step 1: Restart your iPhone

The first and easiest step is to restart your iPhone. Press and hold the Power button until the "slide to power off" option appears. Slide the bar to turn off your iPhone, then press and hold the Power button again until the Apple logo appears. This should restart your device, and may fix the unresponsive screen.

Step 2: Check for updates

Sometimes, software updates can fix bugs that may cause your iPhone screen to be unresponsive. Check if there are any available updates by going to Settings > General > Software Update. If there are any updates available, download and install them.

Step 3: Clean the screen and your fingers

If there's dirt or grime on your iPhone screen, it may affect its responsiveness. Use a soft, lint-free cloth to clean the screen, and make sure your fingers are clean and dry before using your iPhone.

Step 4: Remove the screen protector

If you're using a screen protector, it may be interfering with the touch sensitivity of your iPhone. Remove the screen protector and see if that fixes the issue.

Step 5: Reset your iPhone

If none of the above steps work, you may need to reset your iPhone. Go to Settings > General > Reset and select "Erase All Content and Settings". This will wipe all data from your iPhone and return it to its original settings. Make sure to back up your iPhone before doing this.


In conclusion, an unresponsive iPhone screen can be frustrating, but there are a few DIY steps you can take to try and fix the issue. Restart your iPhone, check for updates, clean the screen, remove the screen protector, and reset your iPhone; and if none of these steps work, read the next section of this blog post.


If you've tried all of the DIY steps and your iPhone screen is still unresponsive, it may be time to consider professional repair or replacement options. Here are some of your options:

1. Contact Apple Support:

If your iPhone is still under warranty or you have AppleCare+ coverage, you may be able to get it repaired or replaced by Apple. Contact Apple Support to schedule an appointment at an Apple Store or an authorized service provider. Click here.

2. Third-party repair services:

Many third-party repair services specialize in fixing iPhone screens. Make sure to choose a reputable service with good reviews, and ask for a warranty on the repair. At trufyx, we service all iPhone models and offer top-quality repair for an unresponsive iPhone screen. We are rated five stars across all platforms. Get a quick quote here.

3. Replace the iPhone:

If your iPhone is older or the repair cost is high, consider replacing it with a new or refurbished iPhone (Amazon or eBay or others platforms). Apple offers trade-in options for old devices, and many retailers sell refurbished iPhones at a lower cost.

In summary, if you can not fix the unresponsive iPhone screen issue on your own, you have several options for professional repair or replacement. Contact Apple Support, consider third-party repair services, or replace the iPhone if necessary.

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