The worst nightmare for any phone owner is a liquid mess. While there is no guarantee that anything will save your phone and/or data, there are steps you can take to improve your chances of winning.
After you’ve taken your device out of the pool, washing machine, a morning cup of coffee, or toilet, you should take immediate action to increase the possibility of your device being secured.
- Do not try to turn on or connect your device!
Many people feel the need to see if their device is still working. It’s the worst that you can do. It is the device’s electricity that is likely to cause the most damage.
Water acts as a conductor of electricity and connects the metal parts of the phone that need to be separated. In the worst-case scenario, the motherboard (the phone’s brain) will be sorted out. This will render your device unusable and all of your data could be lost forever.
- We also recommend avoiding the use of hairdryers, heat guns, etc. While a hairdryer sounds like a great idea, in theory, it’s more likely to cause harm than good. Your phone contains many delicate parts, and the heat emitted by a hairdryer can melt, warp, or destroy some essential components of your device, even on the lowest setting.
- Leave the device switched off.
If possible, remove the battery to make sure the device is turned off. There is a theory that placing your device in rice soaks up the moisture and voila, it’s like new! While we value rice for its incredible contribution to sushi, we don’t recommend the “bag of rice” trick.
There are multiple reasons for this. The tiny grains of rice not only threatens to get stuck in the small cavities of the device (charging connection, headphone jack, loudspeaker, etc.), but the fine starch powder can actually accumulate. inside the device and can help not to prevent corrosion.
After all, it can take days for the rice to absorb moisture from inside your phone. This is much longer than it takes for harmful corrosion to form.
- After wiping away any visible moisture, put your device in a sealed plastic bag with silica gel packs or rice.
You know the little packages that come in jerky beef, shoes, little electronics, etc. they say “don’t eat” everywhere. Silica gel bags are used to remove moisture from products and come in neat little pouches that do not threaten to clog your charging port. The more you can find, the better.
You can leave your phone in the silica gel pouch for a few days and see what fate has in store for your device. However, there are a few additional steps you can take to try to secure your device and/or the data stored on it.
My device is still wet; what else can I do?
Wet phone recovery technology is now available across the country, and the service is currently available in the main regions of two competing companies such as TekDry and Redux. Depending on your location and when you recently got your phone wet, this might be the solution for you.
These machines put your device in a vacuum chamber, lower the boiling point of water, and evaporate the liquid from the device in just 30 to 60 minutes. While this is a new technology, TekDry has a 70% success rate in resuscitating a fluid-damaged device. Prices vary, but if the process fails, you will only pay a “nominal diagnostic fee”.
If it has been more than two hours since your phone got wet, it is best at this point to take your device to your local repair facility, or simply get a quote for a professional repair by trufyx here. You can take steps to dry your device, remove existing corrosion, or replace damaged parts. While most repair shops don’t guarantee work on equipment that has been damaged by liquids, they may be your best bet.
After all, your phone is completely dead and you’ve tried everything and now you think your data is gone forever. Don’t worry as there may only be one option available:
If your missing data is extremely important and money is not an issue, data recovery can be your next step. So, ask your local repair shop if they know of or have affiliation with a reputable data recovery company. There are some drawbacks to this process as the cost usually varies and can sometimes be thousands for a successful recovery.
The process can take weeks or months. In contrast to all of the other processes listed above, there is no guarantee of success. If your data is invaluable to you, this might be the way to go.
Maybe you’re working on a fishing boat or best replying to business emails when you’re babysitting or out of the office. We are not here to judge because regardless of your lifestyle, you should consider a waterproof case for your phone.
There are several reputable manufacturers including Otter Box and LifeProof that can be recommended for phone users who are looking to get a quality case that can help them prevent water from damaging their phone which may result in loss of data. After all, fluid damage is one area where proactivity can really pay off.