When your phone fails to call out, a feeling of being cut out from the world crawls upon you. If you are here, let me tell you that you are not the only one facing this issue. Calling issues are quite common in almost all phone brands. Outgoing calls are no doubt an important source of communication, and if your phone has also failed to call out, do not worry because we got you covered. This article will help you sort it out using the list of solutions given below.
This may happen due to the following reasons:
- Sim card issues
- Tower / location issues
- Unpaid phone bills
- Device-specific issues
Let’s fix it!
If your phone refuses to turn off, here are few ways you can try to fix this issue:
Restart your phone
The oldest trick in the book, still working 🙂
Yes, restarting your phone can solve your issue. Turn your phone off, wait 60 seconds and then restart it. This is forcing a reboot and starts the phone and OS again after turning everything off your phone. It not only helps with calling issues but also might solve other potential problems, and even make your phone run faster.
Change your location
You might be standing in a problematic spot, where reception is not great. Moving just an inch might do the trick.
On special occasions (like a big game, a holiday, or a local tragedy) your phone might be failing to make outgoing calls because of tower congestion. Phone towers get blocked when too many calls hit the tower at the same time. This is quite likely during vacation times, especially in congested areas. To solve this, you could move away to the next tower, which is usually a few minutes’ drive away. If the call is not urgent, give it some time and try again later.
Reinsert your SIM card
At times, when you suddenly stop receiving calls and are unable to make them, it could be due to displacement of the sim card. If your phone fell on the ground, the sim card slot went through some shaking and jerking, and your SIM could mislay a bit. Adjust its position by removing and inserting back. Hopefully, your phone to be able to make calls now!
Charge your battery
Specific devices fail to make a call when the battery is low. Put your phone on charge for a while, and then try to make a call again. Make sure you’re disconnecting the charger before making the call. It is very dangerous to speak on the phone when it’s connected to the charger. Please avoid doing that, no matter how urgent your call is.
Check your settings
Check your phone settings to see if everything is properly set.
Is your phone on Airplane mode by mistake? it won’t make or receive any calls. Similarly, if you turned the Do Not Disturb mode on and forgot to turn it off, it could be the reason for your cell phone being unable to make calls, so turn it off.
Update your device
Check for software updates and put your phone aside to update appropriately to the latest version.
When an update is avoided for a prolonged period, it means you’re operating your device on an old version that’s probably no longer supported. This could make your phone function abnormally. If there’s an available update, allow it to install and reset your phone. This will solve the problem in most cases.
Make sure you’ve paid your phone bill
Another most common reason for your device not making an outgoing call could be the bill. Did you change credit cards and forgot to update the new one? Did your card expire and didn’t go through? Is there another hold on your account by the provider?
If you’re using a calling card, make sure there’s still a balance left on it. Usually, the provider will let you know about issues like this via automated message, but some of them require you to use an app or login to your account and track it yourself. Making sure there’s no financial blocker will bring you one step closer to a solution.
When a phone fails to call out, the issue is usually minor and can be solved by the device owner himself. In rare cases, a need to take your device to a technician occurs. Feel free to schedule a fyx with us to have a technician look at your phone, and we’ll do our best to bring it back to normal.