Find My iPhone Not Working – How To Fix It

Quick overview:

If your iPhone was lost or stolen, you need to use "Find My iPhone" ASAP. And if you're here reading this, it means the usually-simple process didn't work. Luckily, we have just the solution for you!

Finding lost or stolen iPhones, iPads, and any Apple product is easy with "Find My iPhone." "Find My iPhone" combines the built-in GPS on those devices with online services provided by iCloud so you can locate your devices on a map. "Find My iPhone" also lets you lock your iPhone if it was stolen so that no one can access your personal information.

Below are some possibilities why your "Find My iPhone" is not working:

  • iCloud or "Find My iPhone" are not turned “On”
  • iPhone is switched Off
  • iPhone has no Internet Connection enabled
  • No SIM Card is inserted
  • Device’s date or time is wrong
  • "Find My iPhone" is not available in your country
  • Your Apple ID is wrong
  • The Device is Restored
  • Your iPhone has an outdated version of iOS (below iOS 5)

Here are 5 guidelines to fix if the "Find My iPhone" is not working - the solution might be one of them or a combination of multiple reasons, so try them all until it works perfectly:

Activate your iCloud and My iPhone feature

For "Find My iPhone' to work, both iCloud and "Find My iPhone" must be activated. Make sure to set these features to be on at all times, because as we all know it (though we try not to think about it), the possibility of losing your device can happen at any moment.

  1. Finder your Name in your device's settings, click on it, then tap iCloud.
    If you forgot your password, check out this article with steps to quickly recover it.
  2. Scroll down to "Find My iPhone" and tap it.
  3. Tap "Send Last Location" to enable it.

Set your date and time

Making sure the date and time of the service are correctly set is another way to provide "Find my iPhone" with accurate data, which is crucial for its functionality.

  1. Click on "Settings" > "General".
  2. Then click on “Time & Date”.
  3. In the event that the details were incorrectly set up, simply correct them by inputting the correct information.

Turn Wi-Fi or cellular data on

The process may seem annoying, especially if you would like to save on your load balance, but if you lose your iPhone (or your iPhone was stolen), you can quickly locate it by turning on the Wi-Fi or cellular data.

  1. You can do this by going to Settings and clicking on Wi-Fi.
  2. Tap the network you want to connect to and the feature will be activated.
  3. As an alternative, if you are not connected to Wi-Fi, you can activate your cellular data. To do so, tap on Cellular, then click on the switch next to Cellular Data.

Turn on Your Location Services

Configure the location features of your device to maximize the efficiency of "Find My iPhone".

  1. Go to Settings, click on Privacy, then tap on "Location Services."
  2. To enable Location Services, click the switch next to it.

Turn off the "Don't Allow Changes" feature

Your "Find My iPhone" feature may not be able to determine the location of your lost iPhone if your device is in "Don't Allow Changes" mode. To avoid this, you need to disable this feature on your device.

  1. Choose Screen Time/Restrictions in Settings, then click on General.
  2. Select Location Services from the Content & Privacy Restrictions menu.
  3. Uncheck the option "Don't Allow Changes" if it's there.
  4. When prompted for a password for Screen Time/restrictions, just type it in.

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